Stop exchanging confusing text messages and screenshots. Send a link to request a recording from your users, or capture your own screen to share a quick update. No apps or installations required.
14-day free trial. Unlimited users & recordings.
Stop the endless back-and-forth emails.
Replace endless text threads with instant video feedback. Perfect for customer support, bug reporting, and client communication.
Reduce "Ticket Tennis". Request a screen recording link to see exactly what the customer sees, or capture your own screen to visually walk them through a solution. Resolve tickets 2x faster.
Text-based bug reports often miss crucial steps. Request browser-based screen captures from users to get clear visual evidence, or record bugs instantly to help engineers reproduce and fix issues.
Ask prospects to record their current setup before a call, or share personalized async demos with them. Agencies can request video feedback on designs directly from clients without scheduling meetings.
Request video assignments where students submit code explanations via screen capture, or record instructional clips for them. Coaches can ask for async video check-ins with zero software setup.
Built for platforms that need full control over video data and the client experience. Integrate our screen capture infrastructure in minutes.
Make the video platform your own. Remove all ScreenReply branding and provide a seamless, no-install experience that builds trust with your clients.
Use our secure built-in hosting or connect your own S3 bucket. Storing screen recordings on your own infrastructure gives you complete ownership of customer data and ensures compliance.
Automate your video workflows programmatically. Generate unique screen recording and request links on the fly and pipe the video data directly into your internal CRM or helpdesk.
Customize the recording page to perfectly match your brand's look and feel, ensuring a consistent experience for your users.
Integrate ScreenReply into your CRM. Record your screen to answer tickets, send recording requests to customers, and view AI-generated summaries without ever leaving your inbox.
ScreenReply starts at $39 per month per workspace. Every workspace includes unlimited users and an unlimited number of recordings. You can create as many workspaces as your team needs, each with its own subscription. See our pricing page for more details.
ScreenReply works both ways! You can generate a request link to ask someone to record their screen for you, or you can capture your own screen and share the link with them.
No installations required! ScreenReply is 100% browser-based. The person receiving the video request link does not need to download any desktop apps or browser extensions. They just click and record.
Users can capture absolutely anything visible on their screen. By choosing to share their entire desktop, they can record web apps, native desktop software, terminal windows, system settings, and more. They can even seamlessly switch between different programs during the same recording—and everything will be captured.
If you use our default cloud storage, recordings are securely kept for 60 days. If you connect your own S3-compatible storage (like AWS, Google Cloud, or DigitalOcean), your recordings are stored indefinitely.
Recordings hosted on our default storage are limited to 15 minutes. If you integrate your own S3 bucket, there are absolutely no time limits on your recordings.
Absolutely. You can apply custom branding to the client experience by uploading your logo, setting your company name, and choosing your brand colors so it seamlessly matches your corporate identity.
Not at all. ScreenReply automatically generates AI-powered summaries with clickable timecodes for longer screen recordings. Read a quick text recap and jump straight to the issue.
Yes, we support enterprise authentication via Active Directory (SSO, SAML). Please contact our sales team to get this configured for your organization.
Yes! We offer direct integrations with popular helpdesks and communication platforms like Intercom, Zendesk, Front, Help Scout, and more. To see the full list and their current availability, please check out our Integrations page.
Yes! We offer a robust API to seamlessly integrate screen recording workflows into your own custom CRM, bug tracking system, or internal tools. Check out our API documentation to learn more.
They say it’s better to see something once than to hear about it a hundred times. We truly believe in that.
Communication shouldn't require 10 screenshots or email threads that drag on for days. We built ScreenReply to allow anyone to simply reply with what's happening on their screen in the easiest way possible, so you can see the context and move forward faster.
By leveraging modern AI tools, we’ve made this process even more efficient and pleasant.
Give it a try, and let us know what you think.
Alex Bar
Founder, ScreenReply
Resolve issues faster by letting users show you the problem, or capture your screen to guide them. No installs, no extensions, just simple links to capture screens.
14-day free trial. Unlimited users & recordings.