Don't explain it.
Just show it.

The easiest way to request screen recordings from anyone. Send a unique link. They record their screen instantly. No browser extensions required.

14-day free trial. Unlimited users & recordings.

Three steps to clarity

Stop the endless back-and-forth emails.

Built for teams who need context

ScreenReply is flexible enough for any workflow where seeing is believing.

Customer Support

Reduce "Ticket Tennis". Instead of asking customers to describe an issue in text, just let them record it. Close tickets 2x faster.

QA & Engineering

Text-based bug reports often leave out crucial steps. Get clear visual evidence of exactly how an issue occurs, helping engineers reproduce and fix bugs faster.

Sales & Agencies

Ask prospects to walk you through their current setup before the demo. Agencies can get async feedback on designs from clients.

Education & Coaching

Students can submit code explanations via video. Coaches can request video check-ins from clients.

Enterprise-grade flexibility

Built for teams that need full control over their data and brand experience. Connect your infrastructure in minutes.

100% White-label

Make the platform your own. Remove all ScreenReply branding and provide a seamless experience that builds trust with your customers and stakeholders.

  • Custom domains (video.yourbrand.com)
  • Branded emails & notifications
  • Fully hidden ScreenReply watermarks

Flexible Hosting

Use our secure built-in hosting or connect your own S3 bucket. Integrating your own storage gives you complete ownership of your recordings and ensures compliance.

  • Connect any S3-compatible bucket
  • Complete data ownership
  • Scale on your own infrastructure

Robust REST API

Automate your workflows programmatically. Generate unique recording links on the fly and pipe data directly into your internal CRM or helpdesk tools.

  • Create recording requests via API
  • Retrieve video links and metadata
Read API Documentation

Frequently Asked Questions

How much does it cost?

ScreenReply starts at $39 per month per workspace. Every workspace includes unlimited users and an unlimited number of recordings. You can create as many workspaces as your team needs, each with its own subscription. See our pricing page for more details.

How long are recordings stored?

If you use our default cloud storage, recordings are securely kept for 60 days. If you connect your own S3-compatible storage (like AWS, Google Cloud, or DigitalOcean), your recordings are stored indefinitely.

Is there a maximum recording length?

Recordings hosted on our default storage are limited to 15 minutes. If you integrate your own S3 bucket, there are absolutely no time limits on your recordings.

Can I customize the recording page sent to clients?

Absolutely. You can apply custom branding to the client experience by uploading your logo, setting your company name, and choosing your brand colors so it seamlessly matches your corporate identity.

Do I have to watch every long recording?

Not at all. ScreenReply automatically generates AI-powered summaries with clickable timecodes for longer videos. You can read a quick text recap and jump straight to the most important parts of the recording.

Do you support corporate SSO/SAML authentication?

Yes, we support enterprise authentication via Active Directory (SSO, SAML). Please contact our sales team to get this configured for your organization.

Can I integrate this with my CRM or issue tracker?

Yes! We offer a robust API to seamlessly integrate screen recording workflows into your CRM, bug tracking system, or internal tools. Check out our API documentation to learn more.

We want to make communication more effective.

They say it’s better to see something once than to hear about it a hundred times. We truly believe in that.

Communication shouldn't require 10 screenshots or email threads that drag on for days. We built ScreenReply to allow anyone to simply reply with what's happening on their screen in the easiest way possible, so you can see the context and move forward faster.

By leveraging modern AI tools, we’ve made this process even more efficient and pleasant.

Give it a try, and let us know what you think.

Alex Bar

Founder, ScreenReply

Empower your team with visual context

Resolve issues faster and eliminate confusing text threads. Set up your workspace in minutes and streamline your support workflow.

Start Free Trial

14-day free trial. Unlimited users & recordings.