# Pricing & Plans

## Billing Options
- **Monthly** and **Annual** billing available
- **Annual discount:** Save up to 25% (Team: $39/mo -> $29/mo, Business: $89/mo -> $69/mo)
- **Annual billing:** Team billed $348/year, Business billed $828/year
- **14-day free trial** on all plans - no credit card required upfront
- **Subscription basis:** Non-refundable fees except as required by law
- **Auto-renewal:** Automatically renews unless canceled before end of billing cycle
- **Pricing changes:** Company reserves right to change pricing with reasonable prior notice

## Plan: Team
- **Monthly price:** $39/month
- **Annual price:** $29/month
- **Included:**
  - Unlimited users inside your workspace
  - Unlimited recordings
  - AI-powered summaries with timecodes
  - Flexible hosting: 60-day retention & 15-min limit per video OR connect your own S3
  - Custom branding (logo, colors, custom names)
  - Native integrations: Intercom, Zendesk & more
  - REST API access for custom integrations

## Plan: Business (Most Popular)
- **Monthly price:** $89/month
- **Annual price:** $69/month
- **Badge:** "Most Popular" with highlight styling
- **Everything in Team, plus:**
  - 100% White-label - remove all ScreenReply branding
  - Custom Domain - serve links from video.yourbrand.com
  - Custom Emails - send viewer notifications from your trusted domain
  - Advanced AI Model - higher accuracy summaries & timecodes

## Plan: Enterprise
- **Price:** Custom (contact sales)
- **Everything in Business, plus:**
  - SAML & SSO Integration - secure access (Active Directory, Okta, etc.)
  - Dedicated Success Manager - priority help
  - Custom Billing & Invoicing - pay via wire transfer or PO
  - Custom data retention policies
  - Custom SLAs (Service Level Agreements)
  - Team billing

## Frequently Asked Pricing Questions
- Workspaces are per-subscription; teams can create as many workspaces as needed
- All plans include unlimited users and unlimited recordings
- 14-day free trial with no feature restrictions